Tata group chairman N Chandrasekaran on Friday said companies in the diversified group are executing over 100 generative artificial intelligence projects.
AI can also have negative impacts, Chandrasekaran said, flagging potential job losses and privacy concerns as the areas we need to focus on.
Addressing the group’s information technology (IT) services arm TCS’ 29th annual general meeting here, Chandrasekaran said all the projects have benefitted the group and that GenAI will have a significant impact on nearly every sector in the country in future.
Chandrasekaran highlights use of GenAI in e-commerce, manufacturing
“In e-commerce, GenAI is being used to generate product catalogs, deliver conversational shopping experience and provide personalized offers,” said Chandrasekaran, who is also the chairman of TCS.
“In manufacturing, GenAI is enabling shopfloor workers to troubleshoot complex equipment by asking questions in their native languages, thereby improving productivity. Companies are utilizing GenAI to analyze large documents such as tender documents to significantly reduce the sales cycle,” said Chandrasekaran, who took over as as chairman of Tata Sons in February 2017.
